Frequently Asked Questions

How does your mobile service work?

Mobile Mower Clinic LLC comes directly to your home or business. All services are performed on-site using our fully equipped mobile repair trailer.

Submit a service request through the website form

We confirm your appointment and travel tier

We arrive at your location

Service is completed on-site

Payment is collected after service is completed

No hauling equipment. No shop delays. No downtime waiting weeks.

Do I have to pay before service?

No. Payment is collected after the service is completed, unless other arrangements are approved prior to scheduling of service.

What payment methods do Mobile Mower Clinic accept?

We make payments simple and flexible. We accept major credit and debit cards, contactless tap-to-pay, Apple Pay, Google Pay, as well as cash and checks. Powered by Square, every transaction is secure. You’ll have a smooth experience every time.

NO CREDIT CARD PROCESSING FEES

What areas do you service?

Mobile Mower Clinic LLC services customers based on one-way distance from Gettysburg, Pennsylvania (home base).

Our service area is divided into the following travel zones:

0–15 Miles from Gettysburg

No additional travel fee.

16–25 Miles from Gettysburg

Additional $25 travel fee applies.

25–35 Miles from Gettysburg

Additional $50 travel fee applies.

Over 35 Miles

Subject to availability and premium travel

fee.

Travel distance is calculated using one-way mileage from Gettysburg, PA.

We do not service Maryland.

If you are unsure which zone your address falls into, submit a service request and we will confirm your travel tier before scheduling.

Is there a service call fee?

There is NO service call fee when booking one of our full maintenance service packages.

A service call fee applies only when scheduling a repair or diagnostic visit.

Repair Service Call

$130 includes the first 30 minutes of labor

$45 per additional 30 minutes ($90/hour)

Parts are additional

Sales tax applies

If your equipment is not running properly or requires troubleshooting, a repair service call is the correct starting point.

What is the difference between a service package and a repair call?

Service Package:

A full scheduled maintenance service that includes oil service, filter replacement, blade service, inspection, and operational checks. No service call fee applies.

Repair Call:

Used when equipment has mechanical failure, starting issues, electrical problems, or unknown issues requiring diagnosis. Service call fee applies.

Do you charge sales tax?

Yes. Pennsylvania sales tax (6%) applies to services and parts and is added to your total invoice.

All package pricing is listed as “+ sales tax.”

What equipment do you service?

We service most residential small-engine equipment including, but not limited to:

Push mowers

Riding mowers

Residential zero-turn mowers

Single-stage snowblowers

Two-stage snowblowers

Woodsplitters

Pressure Washers

Commercial equipment may require a custom quote.

Do I need to be home during service?

No. If the equipment is accessible, you do not need to be home.

However, payment must be arranged and approved prior to service being completed.

Any additional repairs beyond the approved scope of work will require authorization before completion.

How long does an appointment take?

Most maintenance services take approximately 1–1.5 hours depending on equipment condition.

Repair times vary depending on diagnosis and parts availability.

What is your 30-Day Workmanship Guarantee?

We take pride in doing the job right the first time.

Mobile Mower Clinic LLC stands behind the quality of our work. All labor performed is backed by a 30-day workmanship guarantee from the date of service.

What This Guarantee Covers

Installation of parts we install

Adjustments we perform

Maintenance procedures completed during your service visit

Repairs directly related to the original approved scope of work

If an issue arises that is directly related to our workmanship within 30 days, we will return and correct it.

What This Guarantee Does Not Cover

Manufacturer defects in new or existing parts

Failures unrelated to the original repair or service

Normal wear and tear

Fuel-related issues (old fuel, contaminated fuel, improper fuel mix)

Equipment misuse, neglect, or damage after service

Equipment that was already in failing condition outside the serviced components

If a new or unrelated issue occurs, it will be treated as a new repair call.

Additional Terms

Warranty applies to labor only.

Parts are subject to manufacturer warranty (if applicable).

Warranty claims must be reported within 30 days of the original service date.

Equipment must remain in the same location unless otherwise approved.